
Introduction
In the competitive world of dietary supplements, the delivery method is often just as important as the ingredients themselves. As consumer demand shifts toward premium, easy-to-digest products, softgel capsules have emerged as the gold standard for many nutritional brands. Whether you are a startup formulating your first Omega-3 product or an established brand expanding your line, understanding the mechanics and market appeal of softgels is crucial for success.
In this Softgel Supplements Comprehensive Guide, we will walk you through everything you need to know about this popular dosage form. We will explore the technical differences between softgels, capsules, and tablets, dive into the manufacturing process, and help you understand what to look for when sourcing a partner for your production needs.
What Are Softgel Capsules?
At its core, a softgel capsule is an oral dosage form for medicine or supplements that resembles a specialized, one-piece container. Unlike traditional hard-shell capsules that consist of two separate halves slipped together, a softgel is a single, solid unit that is hermetically sealed.
This unique structure is created through a sophisticated manufacturing process where the shell and the fill are formed simultaneously. The shell itself is typically made from gelatin—derived from animal collagen—plasticizers like glycerin to make it flexible, and water. For brands targeting specific dietary needs, plant-based vegetarian shells (often tapioca or starch-based) are increasingly popular alternatives.
What Goes Inside? The Versatility of the Fill
The defining feature of a softgel is its ability to hold liquid or semi-solid materials. This makes them the premier choice for ingredients that are difficult or impossible to compress into a dry tablet.
Common fill types include:
- Straight Oils: The most common application, ideal for lipid-based nutrients like Fish Oil (Omega-3s), Vitamin D, Vitamin E, and CoQ10.
- Suspensions and Pastes: Solids can be suspended in an oil carrier, allowing for complex custom supplement formulations that combine different types of ingredients into one easy-to-take dose.
The Key Advantage: Protection and Stability
The primary reason manufacturers utilize softgel technology is protection. Many highly sought-after nutrients, particularly healthy fats and oils, are sensitive to oxygen and light. Exposure can cause them to go rancid, losing potency and developing unpleasant tastes.
Because softgels are hermetically sealed (airtight) during production, they offer superior protection against oxidation compared to liquids in bottles or standard two-piece capsules. Furthermore, opacifiers can be added to the shell to block out light, ensuring the delicate active ingredients remain stable and potent right up until the moment of consumption.
Softgels vs. Capsules vs. Tablets: Which is Best?
Choosing the right delivery form is a critical decision for any supplement brand. It affects everything from production costs and shelf life to consumer acceptance and marketing claims. While tablets and traditional hard capsules have their place, softgels offer unique advantages that make them the preferred choice for premium products.
Here is a direct comparison to help you decide.
Softgels vs. Capsules
When people say “capsules,” they are usually referring to hard-shell, two-piece capsules typically filled with dry powder.This Softgels vs. Capsules comparison highlights the key functional differences:

- Fill Material: This is the biggest difference. Hard capsules are excellent for dry, powdered ingredients like herbal extracts and minerals. Softgels are the superior choice for oils, liquids, and fat-soluble nutrients that would leak out of a two-piece shell.
- Tamper Resistance: Because softgels are formed as a single, sealed unit, they are naturally tamper-evident. A consumer cannot open a softgel and close it again without it being obvious. Hard capsules can sometimes be pulled apart and put back together.
- Perception: Softgels often have a higher perceived value among consumers, looking sleeker and more “premium” than standard powdered capsules.
Softgels vs. Tablets
Tablets are the most common and generally cheapest form to manufacture, made by compressing powdered ingredients under high pressure.In a Softgels vs. Tablets comparison, consumer experience is often the deciding factor:

- Swallowability: This is a major consumer advantage for softgels. Their smooth texture and flexible shape make them significantly easier to swallow than hard, chalky tablets, especially for larger doses.
- Bioavailability & Absorption: For oil-based nutrients, softgels often offer better bioavailability. The active ingredients are already dissolved or suspended in a liquid vehicle, which can lead to faster and more complete absorption in the digestive tract compared to a compressed tablet that needs to be broken down first.
- Taste and Odor Masking: Ingredients like fish oil or certain B vitamins have strong, unpleasant tastes and smells. A hermetically sealed softgel shell effectively locks these odors inside, preventing the “fishy burps” often associated with lower-quality tablets or liquid forms.
While tablets win on cost for basic formulations, and hard capsules are great for simple powders, softgel capsules are the clear winner for brands delivering oil-based nutrients, complex liquid formulations, or those seeking a premium, easy-to-swallow product with superior nutrient protection.
| Feature | Softgels | Hard-Shell Capsules | Tablets |
|---|---|---|---|
| Ideal Fill Material | Oils, Liquids, Pastes | Dry Powders, Granules | Compressed Dry Powders |
| Swallowability | Superior (Smooth & flexible) | Good (Can sometimes stick) | Fair/Poor (Often chalky or hard) |
| Bioavailability (for oils) | High (Pre-dissolved/suspended) | Moderate (Powder must dissolve) | Lowest (Must break down first) |
| Taste & Odor Masking | Excellent (Hermetically sealed) | Good (Odors can escape seam) | Poor (Often requires coating) |
| Consumer Perception | Premium / Sleek | Standard / Clinical | Basic / Generic |
| Tamper Resistance | High (One-piece unit) | Moderate (Can be opened) | Low |
| Relative Mfg. Cost | Higher (Complex process) | Moderate | Lowest (Most economical) |
The Softgel Manufacturing Process Explained
While softgels may look simple, creating them is a sophisticated industrial process that blends precise engineering with pharmaceutical science. Unlike filling a standard hard capsule, softgel manufacturing forms the outer shell and injects the inner fill simultaneously in a continuous operation.
This process, primarily known as rotary die encapsulation, requires specialized equipment and stringent environmental controls. Here is a step-by-step breakdown of how a concept becomes a finished product.
Gelatin Preparation (Creating the Shell)
The process begins in a giant stainless steel melting tank. The shell material—a precise recipe of gelatin, water, and a plasticizer like glycerin or sorbitol—is heated and mixed into a thick, syrup-like gel mass.
This step is critical to the final product’s quality. The source and grade of the gelatin determine the shell’s strength, clarity, and dissolution rate. This is why partnering with a reliable softgel gelatine supplier is a non-negotiable for top-tier manufacturers. For vegetarian products, plant-based starches or carrageenan are prepared in a similar manner to create a animal-free shell.
Fill Material Preparation (Preparing the Actives)
Simultaneously, in a separate area, the active fill material is prepared. Whether it’s a pure fish oil, a complex vitamin suspension, or a herbal paste, the ingredients must be perfectly blended to ensure homogeneity.
This means every single drop of the mixture must contain the exact same concentration of active ingredients. Achieving this requires advanced mixing technology and rigorous testing, ensuring that the first softgel off the line has the exact same dosage as the millionth.
Encapsulation (The Rotary Die Method)
This is the heart of the operation. The warm gelatin mass is fed into the encapsulation machine, where it is spread into two thin, flat ribbons. These ribbons are passed over two rotating die rolls that contain molds of the desired softgel shape (e.g., oval, round, oblong).
As the two ribbons meet between the rolls, a high-precision pump injects a measured dose of the liquid fill material between them. In the exact same fraction of a second, the die rolls apply pressure and heat to seal the gelatin ribbons together around the fill and cut the newly formed softgel free. The result is a perfectly formed, hermetically sealed capsule.
Drying (Setting the Shape)
Newly formed softgels are very soft, warm, and “wet.” They must be carefully dried to remove excess moisture from the shell so they can harden and become stable.
- Tumble Drying: First, they are transferred to large rotating tumble dryers. The gentle tumbling action helps give the softgels their final shape and removes surface moisture.
- Tunnel Drying: Next, they are spread on trays and placed in climate-controlled drying tunnels or rooms for anywhere from 24 to 72 hours. This slow, controlled process hardens the shell to the correct moisture level, ensuring it is durable enough for packaging but dissolves correctly in the stomach.
Inspection, Polishing, and Packaging
Once dry, the softgels undergo rigorous quality control inspection to remove any that are misshapen or off-sized. Finally, they are polished to remove any trace lubricant oil from the manufacturing process, giving them a clean, glossy finish before being packed into bottles, blister packs, or bulk containers for shipment.
Critical Ingredients: Gelatin vs. Vegetarian Options
The primary component of a softgel shell is the structural agent that forms the capsule wall. For decades, animal-based gelatin has been the industry standard due to its excellent functional properties and cost-effectiveness. However, shifting consumer demographics and the rise of the plant-based movement have made non-animal alternatives essential for many modern brands.

Choosing between traditional gelatin and vegetarian options is a strategic decision that impacts your product’s cost, marketability, and manufacturing requirements.
Traditional Animal Gelatin
Gelatin is a protein derived from the partial hydrolysis of collagen, typically sourced from bovine (cow) or porcine (pig) skin and bones.
- Advantages: Animal gelatin is renowned for its strength, elasticity, and excellent film-forming abilities. It dissolves readily in the stomach, ensuring rapid release of the active fill. From a manufacturing perspective, it is highly reliable and generally more cost-effective than plant-based alternatives.
- Considerations: The primary drawback is market limitation. Products made with standard animal gelatin cannot be marketed to vegetarians or vegans. Additionally, brands targeting Kosher or Halal markets must ensure their softgel gelatine supplier provides certified bovine gelatin free from porcine traces.
Vegetarian & Vegan Options
To cater to the growing demand for plant-based supplements, manufacturers have developed sophisticated vegetarian softgel shells. These are typically constructed from two main sources:
- Starches: Often derived from tapioca or potato, modified starches are used to create a stable shell structure.
- Carrageenan: An extract from red seaweed, carrageenan is often combined with starch to mimic the gelling properties of animal gelatin.
- Advantages: The clear benefit is market access. Vegetarian softgels allow your brand to display “Vegan-Friendly,” “Vegetarian,” and often simplified Kosher/Halal certifications on the label, appealing to a broader and increasingly conscientious consumer base.
- Considerations: Vegetarian softgels can be more technically demanding to manufacture and may have higher raw material costs. They sometimes have a slightly different texture or “mouthfeel” compared to traditional gelatin, though recent advancements have made them nearly indistinguishable.
The Importance of the Supplier
Whether you choose bovine, porcine, or plant-based materials, the quality of the raw ingredient is paramount to the finished product’s integrity. A cheap, low-grade gelatin can lead to leakers, brittle shells, and inconsistent dissolution rates.
Working with a reputable manufacturer who sources from a certified, high-quality softgel gelatine supplier ensures that your softgels will maintain their structural integrity during shipping, have a long shelf life, and dissolve reliably for the end consumer.
| Comparison Feature | Traditional Animal Gelatin | Vegetarian/Vegan Options (Starch or Carrageenan) |
|---|---|---|
| Primary Source Material | Bovine (Cow) or Porcine (Pig) Collagen | Tapioca Starch, Potato Starch, or Red Seaweed Extract |
| Target Consumer Market | Mass market, general wellness consumer. | Plant-based, premium, eco-conscious, and restricted diet consumers. |
| Vegetarian / Vegan Status | Not Suitable | Suitable for both |
| Kosher / Halal Capability | Available (requires specific certified Bovine sourcing without Porcine traces). | Widely available and generally easier to certify globally. |
| Relative Raw Material Cost | Lower (Most economical option) | Moderate to High (Premium raw materials) |
| Manufacturing Complexity | Standard, highly reliable process. | Higher; requires precise temperature control and specialized expertise. |
| Shell Strength & Elasticity | Excellent elasticity and robustness. | Good, but slightly less elastic than animal gelatin. Can be firmer. |
| Dissolution in Stomach | Very fast dissolution at body temperature. | Similar to gelatin, though some formulations may take slightly longer. |
| Heat Stability (Shipping) | Moderate. Can soften or melt in high heat during transit. | Superior. Generally more resistant to high temperatures, ideal for warmer climates. |
How to Choose the Right Softgel Manufacturers
Once you have decided that softgels are the right delivery form for your product, the next critical step is selecting the right manufacturing partner. The quality of your final product—and ultimately your brand’s reputation—rests entirely in their hands.
Softgel encapsulation is a technically demanding process. Unlike simple tablet compression, it requires specialized machinery, precise environmental controls, and deep expertise in hydrocolloid chemistry. Therefore, not all softgel manufacturers are created equal.
When vetting potential partners for your dietary supplement brand, evaluate them based on these essential criteria:
Certifications and Quality Control (cGMP)
This is non-negotiable. The manufacturer must adhere to current Good Manufacturing Practices (cGMP) enforced by regulatory bodies like the FDA. Ask for proof of their certifications. Leading manufacturers often hold additional third-party accreditations from organizations like NSF International, UL, or ISO. These certifications are your guarantee that the facility maintains strict hygiene, process controls, and rigorous testing at every stage of production.
Full-Service Capabilities (R&D to Packaging)
Are they just a toll manufacturer, or a true partner? The best route for most brands is an OEM (Original Equipment Manufacturer) service that offers end-to-end solutions. Look for a partner that provides:
- Custom Supplement Formulation: An in-house R&D team that can help you refine your formula for maximum bioavailability and stability within a softgel shell.
- Sourcing: Established relationships with trusted ingredient and softgel gelatine suppliers.
- Packaging Services: The ability to bottle, blister pack, and label your finished product under one roof, streamlining your supply chain.
Flexibility and Scalability (Low MOQs)
One of the biggest hurdles for new products or niche brands is the Minimum Order Quantity (MOQ). Many large-scale softgel manufacturers require massive initial runs that are prohibitive for startups.
If you are launching a new product or testing a market, look for a manufacturer that offers Low MOQ Supplement Manufacturing. A partner willing to start with smaller pilot batches demonstrates a commitment to your long-term growth, rather than just chasing the biggest orders. Ideally, they should have the capacity to scale seamlessly with you as your sales volume increases.
Technical Expertise with Complex Fills
Not all ingredients behave well inside a gelatin shell. Some ingredients can cause the shell to become brittle or soft over time. A competent manufacturer will have the technical know-how to conduct compatibility studies and advise on the best carrier oils and shell formulations to ensure your product remains stable on the shelf for its entire lifespan.
FAQs
Conclusion
As the supplement market continues to saturate with generic tablets and standard capsules, softgel supplements stand out as a clear differentiator for brands aiming for the premium segment. Their superior ability to protect sensitive ingredients, combined with unmatched consumer preference due to their ease of swallowing and sleek appearance, makes them an invaluable tool in a brand’s arsenal.
However, as we have explored, the journey from a concept to a finished softgel is technically complex. The intricate dance of gelatin preparation, precise encapsulation, and controlled drying requires a manufacturing partner with deep expertise and specialized infrastructure. The quality of your final product is inextricably linked to the capabilities of the manufacturer you choose.
For brands that want to deliver potent, stable, and market-leading oil-based formulations, the investment in high-quality softgel manufacturing is not just a cost—it is a competitive advantage.
Ready to Launch Your Next Premium Supplement?
Turning a great idea into a market-ready softgel product requires more than just ingredients; it requires a partner dedicated to your success.
At Gensei Dietary Supplements OEM Manufacturing Service, we bridge the gap between concept and consumer. We are a full-service OEM provider specializing in high-quality softgel manufacturing, alongside Capsules, Tablets, Powders, Gummies, and Liquids.
Whether you are an established brand requiring complex Custom Supplement Formulation and R&D support, or a growing company needing flexible Low MOQ Supplement Manufacturing to test new concepts, our team has the expertise and infrastructure to deliver. We handle everything from sourcing premium ingredients to final packaging, ensuring your product meets the highest standards of quality and regulatory compliance.
Contact Gensei today for a free consultation and quote. Let’s bring your vision to life.
references
- Gelatin as It Is: History and Modernity.(source link: https://pmc.ncbi.nlm.nih.gov/articles/PMC9963746/)
- Animal gelatin is renowned for its strength, elasticity, and excellent film-forming abilities.(source link: Edible Films Based on Plant and Animal Origin Proteins: Comparison of Some Mechanical and Physicochemical Characteristics.)
- Facts About the Current Good Manufacturing Practice (CGMP).( source link: Facts About the Current Good Manufacturing Practice (CGMP) | FDA)
- General Dietary Supplement Information for Consumers.(source link: National Institutes of Health (NIH) – Office of Dietary Supplements (ODS).)
